Items are accepted for credit or exchange if returned in new/saleable condition within 30 days of purchase. A refund or exchange will be made as requested by the purchaser. For your protection, credit card information used to make your purchase is not retained in our system. Please contact us with this information if a credit is due to your account.
Please note that beds, pillows and opened bedding are not returnable.
For items being sent to our Returns department, please be sure to ship your item by insured, traceable mail. This service is offered by USPS, UPS,
FedEx and other carriers. Please include a note with your address and daytime phone number along with your instructions and a copy of your sales
receipt or packing slip, and send to:
Four Points - Hotels at Home
208 Passaic Avenue
Fairfield, NJ 07004